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Legal

Withdrawal policy

Version: 4 October 2026

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract was concluded.

To exercise your right of withdrawal, you must inform us by means of a clear statement (for example a letter sent by post or an email) of your decision to withdraw from this contract:

Andrual Technologies UG (haftungsbeschränkt)
Torstrasse 166
10115 Berlin
Email: gordon@athaus.ai
Phone: +49 163 240 6165

You may use the attached model withdrawal form, but it is not obligatory.

You can also exercise your right of withdrawal online at athaus.ai/vertrag-widerrufen. If you use this online function, we will send you an acknowledgement of receipt without delay on a durable medium (for example by email), with the content of the withdrawal and the date and time it was received.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract.

We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

If you requested that the services should begin during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract.

Model withdrawal form

(If you wish to withdraw from the contract, please fill in this form and send it back.)

To: Andrual Technologies UG (haftungsbeschränkt), Torstrasse 166, 10115 Berlin, gordon@athaus.ai

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)

Ordered on (*)/received on (*)
Name of consumer(s)

Address of consumer(s)

Signature of consumer(s) (only if this form is notified on paper)

Date

(*) Delete as appropriate.

Wording of the statutory model withdrawal instruction (Annex 1 to Art. 246a § 1(2) sentence 2 EGBGB) and the model withdrawal form (Annex 2). The German version is the binding one.